MONEYWOW
Privacy Policy
Last updated September 2026
MoneyWow takes your privacy seriously. This Privacy Policy explains how we collect, use, store and share personal information when you use our website, contact us or submit a business finance enquiry.
MoneyWow provides a business finance introduction service. Where appropriate, information submitted as part of a finance enquiry may be shared with our finance partners, including Higham Business Finance Ltd and/or Astmoor Finance Ltd, so that your requirements can be considered and potential finance options explored.
MoneyWow is not a lender and does not itself make lending or credit decisions. Any subsequent finance application, assessment or lending decision will be handled by the relevant finance partner and/or lender in accordance with their own privacy notices, terms and regulatory obligations.
01. How we use your information
We may use the personal information you provide to:
1. Respond to your enquiries and requests;
2. Understand your business finance requirements;
3. Introduce your enquiry to an appropriate finance partner;
4. Operate, protect and improve the MoneyWow website and our services;
5. Meet applicable legal, regulatory and record-keeping requirements.
Where you submit a finance enquiry, we may share relevant information with Higham Business Finance Ltd and/or Astmoor Finance Ltd, where appropriate. The relevant finance partner may subsequently obtain additional information and share information with lenders, credit reference agencies, fraud prevention agencies or other organisations as part of the finance application process.
02. Information we may collect
The information we collect will depend on how you use MoneyWow and the information you choose to provide. It may include:
• Your name and contact details;
• Business name and business details;
• Information about the type and amount of finance you are seeking;
• Information about your business circumstances that you provide as part of an enquiry;
• Technical information relating to your use of our website, such as device, browser and website usage information where collected through cookies or similar technologies.
03. Sharing information with our finance partners
MoneyWow acts as an introducer. In order to provide our introduction service, information you submit may be shared with Higham Business Finance Ltd and/or Astmoor Finance Ltd, where appropriate.
Once your information has been provided to a finance partner, that organisation may process your information for the purpose of assessing your requirements, contacting you, considering potential finance options and, where appropriate, introducing or submitting your application to lenders.
Higham Business Finance Ltd and Astmoor Finance Ltd are separate organisations and may process your information in accordance with their own privacy notices, legal obligations and regulatory requirements.
04. Credit and identity checks
MoneyWow does not itself carry out a credit search simply because you submit an initial enquiry through our website.
If you decide to proceed with a finance application, the relevant finance partner or lender may carry out credit, identity, fraud prevention or other checks as part of its assessment process. The organisation carrying out those checks should provide information explaining how your personal data will be used.
05. Our lawful basis for processing
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:
Consent: where you have given us clear consent to use your information for a particular purpose.
Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legal obligation: where we need to process information to comply with a legal obligation.
Legitimate interests: where processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests.
06. Marketing
Where permitted, we may contact you with information about MoneyWow services or business finance opportunities that we believe may be relevant to you.
Where consent is required, we will ask for it before sending marketing communications. You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided in a message or by contacting us.
07. Automated decision-making
MoneyWow does not make lending decisions. However, a finance partner or lender may use automated systems as part of its assessment or underwriting process.
Where automated decision-making is used by another organisation, information about that processing and any applicable rights should be provided by the organisation responsible for making the decision.
08. Keeping your information secure
We take appropriate technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Where we use third-party service providers to support the operation of our website or services, they may process information on our behalf where necessary to provide those services.
09. How long we keep your information
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including dealing with your enquiry, maintaining appropriate business records and meeting any applicable legal, regulatory, accounting or reporting requirements. Different retention periods may apply to information subsequently processed by a finance partner or lender.
10. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
• Request access to personal information held about you;
• Ask for inaccurate or incomplete information to be corrected;
• Request deletion of your personal information in certain circumstances;
• Request restriction of processing in certain circumstances;
• Object to certain uses of your personal information;
• Withdraw consent where we rely on consent as the lawful basis for processing.
You can find more information about your data protection rights on the Information Commissioner’s Office website.
11. Data protection complaints
If you have a concern about how MoneyWow has handled your personal information, please contact us first so that we have an opportunity to investigate and respond.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
12. Contact us
If you have any questions about this Privacy Policy, wish to exercise a data protection right or have a concern about how MoneyWow has handled your information, please contact us:
Email: [email protected]
Telephone: 0330 133 7308
Address: Unit 4 Hawthorn House, Ransom Wood Business Park, Southwell Road, Mansfield, NG21 0HJ